01 / Acceptance
Using the site or booking a call means you accept these terms.
By visiting creatorless.ca, submitting a form, booking a strategy call, purchasing a package, approving a proposal, or working with Creatorless, you agree to these Terms and Conditions. If you are acting for a company, you confirm that you have authority to accept these terms for that company.
Creatorless may update these terms from time to time. The version posted on this page applies unless a separate written agreement or signed proposal says otherwise.
02 / Services
Creatorless provides creative production and paid social support.
Creatorless services may include:
- AI video ADs, product videos, static AD creatives, UGC-style reads, and founder or owner CTA videos.
- Hook development, scripts, AD angles, offer framing, and creative direction.
- Creative testing organization, platform-ready exports, and recommendations for launch.
- Paid social setup, testing, optimization, and AD management when included in the selected package.
Final deliverables, timelines, revision rounds, platform support, and management responsibilities are defined by the selected package, written proposal, invoice, or service agreement.
03 / Showcase examples
Some examples may be spec or concept creative.
The website may display spec examples, concept ADs, or creative samples made to demonstrate style, format, or capability. Third-party brand names, logos, products, and trademarks belong to their respective owners. Unless clearly stated, showcase examples do not imply a partnership, endorsement, sponsorship, or client relationship with those brands.
04 / Scope and credits
Credits keep creative scope clear.
Creatorless uses creative credits to define production volume. Credits are applied to the mix of creative assets that makes the most sense for the client's product, service, campaign, or offer.
- 0.5 creditStatic image AD, graphic, or simple offer creative.
- 1 creditShort AI video AD or simple product video.
- 1.5-2 creditsAdvanced AI video, UGC-style read, or founder CTA.
Resizing and platform exports are handled inside production instead of being billed as separate credits. Unused monthly credits roll over while the client's retainer remains active unless a written agreement states otherwise.
05 / Client responsibilities
Clients are responsible for the truth and legality of their business claims.
The client agrees to provide accurate, complete, and lawful information, including:
- Product, service, price, offer, audience, proof, testimonial, and business details.
- Brand assets, usage rights, product footage, website access, landing pages, and required approvals.
- Any industry-specific rules that apply to the client's advertising, especially for legal, accounting, financial, health, or regulated services.
- Timely feedback, decisions, and access needed for Creatorless to complete the work.
Creatorless may refuse or pause work if a request appears misleading, illegal, non-compliant, abusive, or likely to violate platform policies.
06 / AI production
AI tools may be used during production.
Creatorless may use AI tools, editing software, stock assets, contractors, production systems, and third-party services to create deliverables. AI-generated content should be reviewed by the client before publishing or launching.
Creatorless does not guarantee that AI-generated outputs will be unique, free from third-party claims, approved by every AD platform, or suitable for every regulated use case without client review.
07 / AD management
AD spend is separate and paid directly to the platform.
If paid social management is included, Creatorless may help with campaign setup, creative testing, optimization, reporting, and next-step recommendations. AD spend is not included in Creatorless service fees and is paid directly to Meta, TikTok, Google, LinkedIn, or the applicable platform.
Creatorless does not control platform approvals, account reviews, policy decisions, tracking outages, CPMs, CPCs, conversion rates, leads, booked calls, revenue, or ROAS. No campaign result is guaranteed.
08 / Payments, retainers, and revisions
Packages must be paid according to the selected offer or proposal.
Pricing is listed in USD unless stated otherwise. One-time creative packs are due upfront unless a written agreement says otherwise. Monthly creative retainers and creatives plus AD management retainers require a 3-month minimum term.
Included revision rounds are limited to the selected package or written scope. Extra revisions, new concepts, changed offers, additional formats, or requests outside the original scope may require additional fees.
Late payment, missing materials, delayed feedback, or unavailable access may pause timelines. Refunds are handled under the Creatorless Refund Policy.
09 / Intellectual property
Clients own final paid deliverables after full payment.
Once Creatorless has received full payment, the client receives ownership of the final approved deliverables created specifically for that client, subject to any third-party licenses, platform terms, stock asset licenses, or AI tool terms.
Creatorless retains ownership of internal processes, systems, prompts, templates, raw project files, strategy frameworks, workflows, unused concepts, and general know-how unless a written agreement states otherwise.
Creatorless may display finished work in its portfolio or showcase by default unless the client requests privacy, has a written confidentiality agreement, or receives a written restriction approved by Creatorless.
10 / Liability and disputes
Creatorless is not responsible for indirect losses or platform outcomes.
To the maximum extent allowed by law, Creatorless is not liable for lost profits, lost revenue, lost data, rejected ADs, suspended accounts, platform outages, indirect damages, or business losses connected to the use of the site or services.
Creatorless total liability for a claim is limited to the amount paid by the client for the specific service giving rise to the claim. These terms are governed by the laws of Ontario, Canada, unless a written agreement says otherwise.