01 / Overview
Creatorless only asks for information that helps us respond, plan, and deliver services.
Creatorless collects information from website visitors, leads, prospects, and clients so we can respond to inquiries, prepare for strategy calls, provide creative and AD management services, improve the website, and operate the business.
This policy should be read together with the Creatorless Terms and Conditions and Refund Policy.
02 / Information collected
We may collect contact, business, website, and campaign information.
Depending on how someone interacts with Creatorless, we may collect:
- Name, email address, company name, website, and contact details.
- Business type, monthly AD spend range, service needs, call topics, and strategy form responses.
- Calendly scheduling details, call notes, emails, messages, and client communications.
- Billing information, invoices, transaction records, and payment status. Card details are usually handled by third-party payment providers.
- Brand assets, campaign assets, product or service details, landing pages, AD account information, and creative materials provided by clients.
- Website usage data such as IP address, browser, device type, pages visited, referral source, approximate location, and analytics events.
03 / How information is collected
Information may come from forms, booking tools, emails, analytics, and client onboarding.
Creatorless may collect information through:
- Shopify website pages, contact forms, and strategy call forms.
- Calendly or other scheduling tools used to book calls.
- Email, direct messages, calls, onboarding forms, and shared documents.
- Analytics tools, cookies, pixels, tags, and server logs.
- AD platforms, campaign accounts, and reporting tools when a client grants access.
04 / How information is used
We use information to respond, prepare, produce, manage, and improve.
Creatorless may use information to:
- Respond to inquiries and prepare for free strategy calls.
- Understand a business, product, service, audience, offer, and AD goals.
- Create proposals, invoices, project plans, hooks, scripts, AD angles, creative assets, and campaign recommendations.
- Provide creative production, AD management, reporting, and client support.
- Process payments, maintain records, prevent fraud, and enforce agreements.
- Improve the website, services, messaging, analytics, and client experience.
- Send follow-up emails or marketing communications where permitted by law or consent.
05 / Sharing information
We share information only with providers and partners needed to run the business.
Creatorless may share information with:
- Website and commerce providers such as Shopify.
- Scheduling providers such as Calendly.
- Email, payment, invoicing, cloud storage, analytics, and project management providers.
- AD platforms such as Meta, Google, TikTok, LinkedIn, or similar platforms when needed for campaign work.
- Contractors, editors, designers, media buyers, or production partners helping Creatorless provide services.
- Legal, accounting, compliance, security, or government authorities where required by law or necessary to protect rights.
Creatorless does not sell personal information for money. If advertising or analytics cookies are used, certain privacy laws may treat some tracking as a form of sharing. Where required, users can opt out or adjust cookie settings.
06 / Cookies, analytics, and AD pixels
The site may use cookies and tracking tools.
Creatorless may use essential cookies, analytics cookies, retargeting pixels, conversion tracking, and similar technologies to operate the website, understand traffic, measure campaigns, and improve marketing. These tools may collect device, browser, page visit, and interaction data.
Users can manage cookies through browser settings. If Creatorless adds a cookie consent tool, users may also manage choices through that tool.
07 / Retention
Information is kept only as long as reasonably needed.
Creatorless keeps information as long as needed to respond to inquiries, provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and improve operations. Client project records may be retained for business, tax, legal, reporting, and operational purposes.
When information is no longer reasonably needed, Creatorless may delete, anonymize, or archive it unless continued retention is required by law or legitimate business needs.
08 / Privacy rights
Users may request access, correction, deletion, or marketing opt-out.
Depending on location and applicable law, individuals may have the right to request access to personal information, correction of inaccurate information, deletion of certain information, withdrawal of consent, unsubscribe from marketing, or information about how personal information is used and shared.
California, EU, UK, and other users may have additional rights where those privacy laws apply. To make a request, contact creatorlessinc@gmail.com. Creatorless may need to verify identity before responding.
09 / International processing
Information may be processed outside the user's location.
Creatorless and its service providers may process information in Canada, the United States, or other countries where providers operate. Privacy laws in those locations may differ from the laws where the user lives.
10 / Security, children, and contact
Creatorless uses reasonable safeguards but no system is perfect.
Creatorless uses reasonable administrative, technical, and organizational safeguards to protect information. However, no website, email system, cloud provider, or online transmission can be guaranteed 100% secure.
The Creatorless website and services are not intended for people under 18. For privacy questions or requests, contact creatorlessinc@gmail.com.